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Case Summaries |
Six Days to Delivery
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Days 1&2 PDF,
Days
3&4 PDF
Peter, leader of the competitive
intelligence team, receives an
urgent assignment from his manager,
Ramesh. They have six days to
complete a competitive intelligence
analysis for a possible innovative
product move by Acme Technologies,
an aggressive competitor. They will
present the results to a senior
management team headed by Sally, who
is Vice President of Product
Development. It is a tough
assignment and senior management
expects answers. The pressure builds
each day as they struggle to agree
on how to approach the project, make
sense of the competitive
environment, navigate the corporate
politics and, finally, present a
meaningful conclusion. This series
of three columns covers how they
accomplish their task. Each column
describes two of the six days of
pressure packed activity and
decisions. read more
Commentators: August Jackson, Ellen Naylor
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Deciphering Westerly & Smith
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Hank Johnson, Senior VP and heir
apparent to the CEO position, calls
Bob Anderson (Competitive
Intelligence consultant) with a
dilemma. The Westerly & Smith
Corporation has traditionally posted
double digit revenue growth each
year for the past twenty years.
Stockholders have been richly
rewarded for this stellar
performance and expectations have
been set high to continue delivering
such results. What Hank knows is
that the string is about to be
broken. Sales and profit growth are likely
to be in the low single digits for
the current year. And there are
indications that more serious
troubles lie ahead for W&S.
Understanding the causes and
determining solutions soon are
critical to Hank's promotion
prospects. What is it about the
company, the competitive environment
and the current strategies that need
to be changed? Bob is to be the
fresh set of eyes to help Hank know
what to do.
Commentators:
Avner Barnea
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Bluesin Technology
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Janet Simpson
gazed at the stacks of paper on her
desk. It was a little overwhelming
to imagine that as the new Vice
President of Strategy for the
Bluesin Technology Company she was
expected to recommend a growth
strategy at the next Board of
Directors meeting. After all, she
had only been on the job for two
months. Reflecting on the harried
set of meetings, reports and
discussions from the last eight
weeks, Janet realized that the job
was bigger than she thought.
Nevertheless, she was determined to
analyze the data, formulate a
strategy and get the Board’s
agreement. Early on, Janet decided
to engage with Tim Sanders, a
competitive intelligence consultant
that she had worked with before.
What was the right way to approach
this problem? She needed an answer
soon.
Commentators:
Babette Bensoussan
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Nailen Witt Group
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Bob Sampson, VP of Product
Strategy for the Nailen Witt Group,
was feeling stress. After working
late every night for the last two
weeks, he was in early this morning.
The quiet time for reflection he had
hoped for was illusive as he found
himself buried in email,
presentation preparation and
meetings. As if navigating all of
the administrative details was not
enough, his most important product
line was not doing very well.
Moreover, people were noticing.
Bob’s boss had scheduled a meeting
next week to hear the story of what
Bob was going to do about it.
Normally Bob welcomed such meetings
because he prided himself in being
prepared. This time, though, he did
not know what he was going to say.
His competitors really had him
reeling. Maybe the new Competitive
Intelligence team could help.
Commentators:
Douglas Bernhardt, Valerie Shuman
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MQX Electronics
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Bob Sampson, VP of Product
Strategy for the Nailen Witt Group,
was feeling stress. After working
late every night for the last two
weeks, he was in early this morning.
The quiet time for reflection he had
hoped for was illusive as he found
himself buried in email,
presentation preparation and
meetings. As if navigating all of
the administrative details was not
enough, his most important product
line was not doing very well.
Moreover, people were noticing.
Bob’s boss had scheduled a meeting
next week to hear the story of what
Bob was going to do about it.
Normally Bob welcomed such meetings
because he prided himself in being
prepared. This time, though, he did
not know what he was going to say.
His competitors really had him
reeling. Maybe the new Competitive
Intelligence team could help.
Commentators:
Arthur Weiss
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